Returns & Exchanges
We want you to love your Hey Happiness pieces, which is why we offer an easy 30-day return policy for all fashion items in their original condition. If your order doesn't bring you joy, our hassle-free process ensures a smooth exchange or a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing